Response time mystery shopper

Find out how long a real enquiry sits before anyone answers it.

Sends a genuine enquiry through your own intake and times the reply. Almost every firm believes it responds faster than it does, and the gap between a five minute answer and an hour is most of the difference in who signs.

What you get

Actual time to first response, by channel
Whether anything answers outside office hours
What the enquirer sees, in the order they see it
Where in the chain it stalled

This one is for members. Membership is free for verified attorneys, and every tool here comes with it. Nothing you run is shared with anyone else in the network.

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